FAQ
We’re always happy to explore new food and lifestyle experiences. However, a tasting invitation or media gift does not automatically guarantee coverage (we have mouths to feed too!).
Our editorial team will only produce content that we feel brings real value to our readers.
If your food or product stands out and is relevant, it will have a higher chance of being featured.
We remain transparent and will provide private feedback if we decide not to publish an article after a tasting.
No. We do not sell reviews.
Even for invited tastings, our writers maintain full editorial independence (no kopi money here!).
If something can be improved, we will highlight it constructively, or we may decide not to publish at all.
For editorial articles, changes are not permitted except for factual accuracy (e.g., price, address, operating hours).
For Merchant Profile Packages (paid content), you may review the draft for factual correctness before publishing — but the editorial tone remains ours.
A Merchant Profile is a paid feature written to help business owners present their brand professionally.
It includes:
- a structured write-up
- highlight of best-selling dishes/products
- photos
- opening hours & Google Map
- optional social media posts
- optional advertising add-ons
Merchant Profiles are clearly marked as “Sponsored” to maintain transparency.
Editorial features remain fully independent and are not for sale.
No.
Editorial content is produced without payment from merchants.
We may accept a food tasting invitation, but that does not influence the review outcome.
We maintain strict internal guidelines to avoid bias — writers taste, observe, and evaluate based on actual experience, not sponsorships.
Our priority is honesty and earning our readers’ trust, not chasing the bag.
Editorial articles: 7–21 working days, depending on workload.
Merchant Profiles: 3–7 working days after receiving all information and photos.
Urgent requests can be accommodated for an additional fee.
Yes!
Giveaways help increase visibility for both your brand and our platform.
We will discuss mechanics, T&Cs, and timeline before launching.
We will notify you via email or WhatsApp once the feature goes live.
You may also share the article link with your customers or on your social platforms.
Yes.
Send us your event details, and our editorial team will assess suitability based on our coverage calendar.
Attendance does not guarantee an article.
You may contact us at advertise@kopitiam.com.sg.
We will share our rate card, examples, and available ad slots such as:
- Homepage banners
- Sponsored articles
- Social media packages
- Video highlights
- Merchant Profiles
Some lifestyle or product-related articles may include affiliate links.
These links help support our writers and allow us to keep editorial content free for readers (internet ain’t free!).
We will not publish overly negative content to avoid reputational damage (we are all trying to make a living here).
Instead, we may privately let you know areas of improvement — and skip publishing.
Yes.
Additional photography can be arranged at a small fee, depending on photographer availability.
Editorial content requires prior written permission.
Merchant Profile content comes with basic usage rights for your own marketing materials (non-commercial resale).